Technology Solutions

We can provide a virtual C-Suite-level service representing your technology interests at the highest executive or board level. We collaborate with your leadership teams to enable the development of an IT strategy that aligns with your organisation’s overall strategy, and provides a deliverable roadmap to facilitate the implementation and adoption of technology programmes.

This is a fully-featured RMM monitoring tool which incorporates Patch Management, Application Deployment, and Remote Access Tools via automation that reports back on your assets and shares essential insights into their uptime, software version, and wider health.

We do this by deploying an agent out to machines which feeds back on assets’ health, and we also provide users with access to a dashboard which includes management and reporting features. The outcome of all of this is that appropriate teams are promptly alerted to potential issues on the network, often allowing issues to be mitigated or managed before they result in any problem or outage.

Monitored systems are always patched to the latest version, and patch install schedules are fully-automated and tailored to any organisation’s bespoke needs, including alerting and reporting.

Applications are automated and deployed centrally and automation policies help install efficiency and reduce repetitive tasks.

We have partnered with industry-leading network service providers Cisco so we can offer some of the best networking products available. We can install, support, and manage next-generation network installations of any size, bringing you performance benefits and cutting-edge intelligent security.

The Cisco and Cisco Meraki range of switches, routers, access points and security appliances, and firewalls are truly world-class. They have products such as teleworker gateways for single user sites right through to enterprise switches for globally distributed, high utilisation installations.

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The world has changed. Working from home and mobile working is now normal for most people, however in most businesses, managing their devices (laptops, desktops, tablets and mobiles) is not done robustly. Mobile Device Management (MDM) is no longer optional. Without it and an in-depth approach to access, user and device management, organisations have a significantly-increased risk of a breach. MDM allows for devices that are shipped straight from the hardware distributor to be configured to meet your policies from when the user very first logs in. Data is encrypted, updated as required and then wiped when the user leaves, without ever needing to be seen by an IT technician. Some of the core functions of MDM include:

• Ensuring that diverse user equipment is configured to a consistent standard, and a supported set of applications, functions, or corporate policies
• Updating equipment, applications, functions, or policies in a scalable manner
• Ensuring that applications are used in a consistent and supportable manner
• Ensuring that equipment performs consistently
• Monitoring and tracking equipment including its location, status, ownership, and activity
• And being able to efficiently diagnose and troubleshoot equipment remotely.

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Cloud Backup and Replication of data ensures that in the event of a server failure, fire, theft or challenge you have a backup of essential data. We can even go as far as replicating servers for full Disaster Recovery. Ultimately, backups are an essential tool to avoid data loss in the event of any hardware failure, corruption, or counterparty risk (where a supplier fails in their responsibilities with your data). It’s also an essential tool in developing a Disaster Recovery plan by ensuring the data you need is where you need it, when you need it.

We can help devise a cloud backup strategy that suits your requirements in terms of frequency, retention and speed. It’s an industry-leading tool designed to backup data as well as physical and virtual machines. As a managed service we’ll monitor your backups to ensure they have all run correctly, perform test restores, and report on performance.

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Microsoft 365 is nearly universal. The capabilities it provides for businesses of all sizes are extensive and it’s a powerful tool that goes far beyond Office Apps. As a cloud service, it has an ever-growing and changing feature set and so keeping up with it (and how these features can benefit your business) is a full-time job. That’s where we come in. We partner with you to provide management and reassurance around your 365 environment. We specialise in:

• Identity Management
• Endpoint Management
• Security and Compliance
• Azure Hosting
• Exchange On-line
• SharePoint
• Advanced Threat Prevention
• Dynamics CRM

Few businesses use Microsoft’s 365 to its full potential. We can help you get the most out of every application and feature, as well as apply a cyber security approach and data protection view on the configuration and use.