Security Awareness Service

Automated. Continuous. Effortless.

Why This Matters

Human error is the leading cause of cyber incidents, and email remains the most exploited entry point. Attackers rely on employees making mistakes—clicking a malicious link, opening a dangerous attachment, or sharing sensitive information. By building security awareness, you turn your workforce from a vulnerability into a defence layer. Continuous, personalised training reduces risk, strengthens compliance, and protects your organisation’s reputation. This product is delivered in partnership with HornetSecurity.

Who It’s For

The Security Awareness Service is designed for any organisation that wants to reduce human risk and strengthen its cyber resilience. It’s ideal for:

All employees – Anyone who uses email or handles sensitive information
High-risk roles – Finance, HR, and leadership teams often targeted by attackers
IT and security teams – To reinforce best practices and reduce insider threats
Remote and hybrid workers – Who face increased phishing and social engineering risks
Third-party contractors – Extending security awareness beyond your core team

If your people use email, they’re a target. This service ensures they’re prepared.

What You Get

Hornetsecurity’s Security Awareness Service transforms your workforce into a strong line of defence through fully automated, AI-driven training. It combines realistic spear-phishing simulations with tailored e-learning modules to build resilience against evolving threats.

The Awareness Engine adapts content to each user’s risk level, while the Employee Security Index (ESI®) continuously benchmarks progress across the organisation.

With effortless automation, gamified learning, and a central dashboard for tracking results, this service creates a sustainable security culture without adding administrative burden

What It Looks Like

Onboarding: The onboarding experience is straightforward and automated. Administrators access a central dashboard to configure phishing simulations and assign training modules. Employees receive a simple invitation to the User Panel, where they can log in and immediately see their personalised learning path.

Discovery: Once inside, users are greeted with a clean, modern interface that highlights their current security score and upcoming tasks. The dashboard provides clear navigation to e-learning modules, phishing test results, and progress indicators, making it easy to understand where they stand and what’s next.

Delivery: Training content is delivered through interactive modules, short videos, and gamified quizzes—all accessible via the web-based User Panel. The design is uncluttered, with intuitive menus and responsive layouts that work seamlessly on desktop and mobile devices.

Review / Next Steps: Administrators can review organisation-wide progress through the Awareness Dashboard, which displays Employee Security Index (ESI®) scores, completion rates, and phishing simulation outcomes. From here, they can schedule new campaigns or adjust training paths, ensuring continuous improvement and engagement.